Full job description

Job Type: [Full-time/Part-time]
Experience: Experience preferred but not required – full training provided
Commitment: Long-term position with opportunity for growth

About Us:
We are a busy, patient-centered optometry clinic committed to providing exceptional eye care in a friendly and professional environment. We're looking for a dependable, personable, and detail-oriented individual to join our team as an Optometric Assistant/Receptionist. This is a long-term position ideal for someone who wants to grow with our clinic and become a key part of our team.

Key Responsibilities:

• Greet and welcome patients in a professional, friendly manner — both in person and over the phone
• Answer inquiries, direct calls, and support patients with appointment scheduling
• Conduct recall calls to ensure fully booked clinic schedules
• Schedule appointments, process referrals, and handle general administrative tasks
• Maintain accurate patient records while ensuring privacy and confidentiality
• Prepare patients for intake and assist with pre-testing using equipment such as:
• Autorefractor
• Lensometer
• Retinal camera
• Visual field analyzer

(Training will be provided)

• Validate OHIP cards and process payments
• Complete and fax referral forms as needed
• Keep the front desk and clinic areas clean and well-organized

What We’re Looking For:

• Warm, professional communication skills
• Strong organizational skills and attention to detail
• Willingness to learn and grow within the clinic
• Ability to multitask in a fast-paced environment
• Previous experience in a medical or optometry office is an asset, but not required
• Commitment to a long-term role

What We Offer:

• Competitive salary
• Bonus system based on performance
• Employee discounts on store products
• Extended health benefits, including dental and vision coverage
• Supportive, team-oriented work environment
• Ongoing training and professional development

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$23.00 per hour

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person