ACFOMI
Admin Assistant – Mental Health Program (99911)
Kingston Health Sciences Centre
Description
Full job description
Title: Administrative Assistant – Mental Health and Addiction Care
Department: Mental Health & Addiction Care
Position Number: 50068163
Hours of Work: Full-Time Position; Days
Salary: Class 02 - $57,091-$68,510
Union: Non-Union
Location: Kingston General Hospital Site
PRIMARY FUNCTION
The Administrative Assistant will report to the Program Operational Director of Mental Health and Addiction Care and support the leadership team of the Mental Health & Addiction Programs across both sites. The employee is accountable for contributing to the delivery of the Kingston Health Science Centre (KHSC) strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do. The Administrative Assistant adheres to worker responsibilities as set out in the Occupational Health & Safety Act, hospital safety policies, and dept/unit established procedures at all times. Within this role the employee is accountable for contributing to the delivery of the KHSC strategy.
RESPONSIBILITIES & DUTIES INCLUDE:
- Provide confidential and administrative support to the Program Operational Director and the rest of the leadership team within the portfolio.
- Responds to confidential enquiries/concerns from internal/external customers, handling and appropriately directing any issues with the intention of successful outcome.
- Provides data entry for multiple operational processes; preparing reports as needed.
- Provides Administrative support for the program with minimal direction.
- Exchanges of information with internal and external contacts.
- Advise staff within the portfolio on administrative processes, provide SAP information and reports to the Program Operational Director and Program Managers as required.
- Make recommendations to staff within the portfolio on editorial, format, administrative processes and scheduling.
- Streamline and organize processes to assist in efficient paper flow.
- Investigates and corrects issues with reports, system access and other administrative issues.
- Assists the Program Director and Managers in meeting short turnaround times in various ways (i.e. capital equipment requests, budget reports) and resolving issues (i.e. scheduling, time verification problems).
NOTE - The above duties are representative but are not to be construed as all-inclusive.
BASIC QUALIFICATIONS:
- College Diploma in Business Administration or equivalent education and or experience
- Minimum 3 years administrative experience in a health care setting
- Demonstrated experience with Microsoft Office particularly (MS Office to be tested).
- Minimum of 55 w.p.m. upon testing.
- Experience with clinical data base applications required
- Experience of Continuous Quality Improvement practices would be an asset
- Demonstrated ability with above average written and verbal communication skills, including good grammar, composition and spelling.
- Evidence of strong organizational skill with the ability to work under pressure and meet deadlines is essential.
- Must have excellent interpersonal skills with demonstrated ability to communicate effectively, courteously and tactfully with all types of people.
- Proven ability to attend work regularly.
- Satisfactory criminal reference check required.
PHYSICAL REQUIREMENTS:
The applicant must be able to meet the physical demands of this position.
We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices.
If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.
KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.
We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
