Account Advisor/Channel Specialist

Nom d'entreprise PrintFleet Inc
Lieu Kingston
Date d'affichage juin 7, 2017
Vérification judiciaire / Criminal Record Check Non / No
Permis de conduire / Driver licence Oui / Yes
Personne contact / Contact Person Brittany Cobus
Publiée jusqu'au / Advertised until July 7, 2017
Bénéfices / Benefits Oui / Yes
Telephone / Fax 613-549-3221
Site web / Website www.printfleet.com
Comment postuler / How to apply Par courriel / By Email
Adresse / Address 1000 Gardiners Rd
Courriel / Email careers@printfleet.com
Véhicule personnel / Own vehicule Non / No
Province Ontario
Salaire / Rate Negotiable c
Éducation / Education N/A
Horaire / Hours Full-time

Description

PrintFleet is at the heart of the global imaging and printing supply chain. Our technology and platform drives the integrated imaging supply chain through partnerships with the who's who of the imaging device industry.

PrintFleet's industry-leading family of print management solutions range from simple rapid assessment tools to advanced, managed services offering unparalleled agnostic data collection, data integrity and back end support. Available in multiple languages, PrintFleet solutions empower OEMs, dealers, and distributors in over 100 countries to sustain rich customer relationships through creating exceptional value for their clients.

Why Choose PrintFleet?

Our employees enjoy competitive salaries, professional development, continuing education, benefits, global opportunities and more.  In addition, you will be working with industry leaders, gaining hands on experience working collaboratively with development, sales and marketing teams.
What We Look For: 

  • Excellent written and verbal communication skills
  • Strong ability to work as a part of a team and independently
  • A self-starter, eager to learn and driven to succeed
  • Ability to relate in a professional, courteous, calm and friendly manner to a diverse clientele as well as within PrintFleet
  • Strong time management skills with the proven ability to prioritize
  • Experience in providing customer service, ideally in an Account Management role
  • Experience liaising with OEMs, Distributors, and/or Dealers within the print industry
  • Previous experience working in a customer facing environment utilizing teleconferencing tools
  • Ability to conduct root cause analysis and resolve customer concerns in timely manner
  • Knowledge of:
    • Windows Operating Systems
    • MS Office suite (Word, Excel, Power Point, Outlook)
    • Salesforce and/or other CRM tools
    • Web based browsers

Responsibilities:

  • Enable and support account revenue growth
  • Develop measurements of effectiveness for customer success
  • Identify, support, drive customer development opportunities
  • Build rapport with customers and promote awareness of PrintFleet solutions, discover growth opportunities, and meet growth objectives
  • Monitor, record and track license utilization and other statistics to effectively manage accounts
  • Provide on-going support to clients through teleconferences, presentations, and software demonstrations
  • Align with Marketing, CARE, and Finance
  • Some travel is required
  • Perform other job-related duties as reasonably assigned

Education and Experience:

  • Minimum 3 years of experience in the field or in a related area
  • Completed Post-Secondary education, preferably in Business Administration or related field, or equivalent combination of education and experience

Preference will be given to applicants who also have the following qualifications:

  • Previous Sales and/or Account Management experience
  • Knowledge of Print/Copy industry

To apply to this position, please send your resume to careers@printfleet.com

PrintFleet Inc. would like to thank all applicants for applying. Only those applicants best suited for the position will be contacted. 

PrintFleet Inc. is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact Brittany at bcobus@printfleet.com.

 

Compétences & Expériences/ Skills & Experience

• Excellent written and verbal communication skills
• Strong ability to work as a part of a team and independently
• A self-starter, eager to learn and driven to succeed
• Ability to relate in a professional, courteous, calm and friendly manner to a diverse clientele as well as within PrintFleet
• Strong time management skills with the proven ability to prioritize
• Experience in providing customer service, ideally in an Account Management role
• Experience liaising with OEMs, Distributors, and/or Dealers within the print industry
• Previous experience working in a customer facing environment utilizing teleconferencing tools
• Ability to conduct root cause analysis and resolve customer concerns in timely manner
• Knowledge of:
• Windows Operating Systems
• MS Office suite (Word, Excel, Power Point, Outlook)
• Salesforce and/or other CRM tools
• Web based browsers

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